Technologies that enable skin cancer detection on a mobile device, help commuters avoid traffic, and deliver better shopping experiences will be on display next week at the IBM SmartCamp global finals competition for entrepreneurs. Each startup participating at the SmartCamp global finals has created software that is designed to analyze large volumes of data. The finalists are: BitCarrier: BitCarrier’s traffic management solutions analyze real-time traffic information, providing current travel times, estimations on congestion rates and accident alerts (winner, SmartCamp Barcelona). C-B4 Context Based 4Casting: CB4 has created a context-based system for identifying and analyzing hidden data patterns in large-scale data warehouses. The system is particularly suited to the retail trade and customer relations management (winner, SmartCamp Tel Aviv). ConnectM : ConnectM’s machine-to-machine technology uses advanced analytics to collect information from disparate systems to provide business intelligence. The solutions are developed specifically for the telecommunications, utilities and transportation industries (winner, SmartCamp Bangalore ). IDXP: IDXP’s consumer behavior solution installs sensors in stores and shopping carts to help retailers understand consumer behavior (winner, SmartCamp Rio de Janeiro). Localytics: Localytics’ real-time analytics service provides makers of mobile phone and tablet applications with a better understanding of peoples mobile application preferences and tendencies (winner, SmartCamp New York City). Palmap: Palmap’s mapping solution provides mobile users with instant information for indoor activities such as navigating airports and shopping malls (winner, SmartCamp Shanghai). Profitero: Profitero helps online retailers maximize profits via competitor analytics (winner, SmartCamp London). SecureWaters: SecureWaters’ patented technology continuously monitors, detects and identifies toxins in surface water. An early warning alarm system alerts clients to potential issues (winner, SmartCamp Austin). SkinScan: SkinScan’s mobile application enables users to scan the moles on their bodies to measure skin cancer threat levels. They also offer a cloud infrastructure for medical histories of patients and doctors (winner, SmartCamp Istanbul). Speakers at the IBM SmartCamp Global Finals will include California Lt. Gov. Gavin Newsom, leading venture capitalists and investment bankers including Bill Reichert, Promod Haque, Guy Kawasaki, and John China, IBM Watson Solutions General Manager Manoj Saxena, and Gerard Mooney, general manager of IBM Smarter Cities. People can vote for their favorite finalist to determine the People’s Vote Award winner for the IBM SmartCamp Global Finals. To view each of the finalist videos and to vote, visit: http://asmarterplanet.com/blog/2012/01/ibmscf_main.html .  

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Schwab Foundation social entrepreneurs brochure for 2012 is available for download on the Schwab Foundation website. It is a collection of profiles of social entrepreneurs selected to the Schwab Foundation’s community. The profiles of the social entrepreneurs are indexed by field of activity, financial Model and geography. The Foundation now represents 199 social entrepreneurs from 174 organizations. The Schwab Foundation for Social Entrepreneurship is a non profit whose aim is to advance social entrepreneurship and to foster social entrepreneurs as an important catalyst for societal innovation and progress. Click here to download the brochure.

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Think you need to be a big time player to deploy e-commerce video on your business’ website? Think again. Adding e-commerce video online is no longer the domain of top retailers. Shrinking costs and increasing benefits of using video is moving many smaller businesses to give the flexible and entertaining platform a shot. In fact, 73 percent of online retailers in 2011used video on product pages, a 55 percent increase from 2010, according to research firm eMarketer. However, uploading a hackneyed, homemade project onto your website isn’t likely to improve your ROI, and might even scare away a few potential customers, however with a little effort you can deploy and clearly measure success with four basic metrics – conversion rate, shopping cart abandonment rate,  site traffic, and view-through rate – and even adjust your efforts accordingly. Measuring conversion rates Measuring conversion rates should be top priority for any online entrepreneur. A smartly placed – and produced – video on a product page is a proven way to increase the chances that shoppers end their visit with a purchase. According to online retailer Zappos, product page videos have increased their online conversions up to 30 percent. If you’re preparing to begin the video process, you should spend time testing to determine what works and what doesn’t. Consider measuring conversion rate data through A/B testing. First create a product page that includes a video 50 percent of the time the page is served and one that has no video the other 50 percent of the time. Comparing the conversion rate for customers who viewed a video with conversion rates for those that did not have that option will provide you’re answer. This type of test could also be used to compare the success different videos. If you’re feeling very testy: Take the analysis one step further by comparing the conversion rate of shoppers who watched at least a portion of the video to the conversion rate for shoppers who did not watch any portion of the video. No carts left behind A recent report from eMarketer shows adding video lowered the number of abandoned shopping carts, reduced return rates, and resulted in higher sales. Shopping cart abandonment is widely thought to be due to customer uncertainty: If you’re not Amazon or Zappos, users might hesitant when it comes time to post their credit card information – they either don’t trust the merchant; or suddenly are unsure of the product’s value; or worse don’t understand the product. The addition of a well-thought out product video can go a long way in shaping shoppers’ opinions and proving that your business is legit. History Tests: Much like measuring conversions, you can gauge the affects product videos have on shopping cart abandonment by comparing historical data, using A/B tests, and monitoring differences in abandonment rates for shoppers who watched compared to those who didn’t watch a video. View-through rate Visitors who view product videos are  85 percent more likely to purchase than visitors who do not, according to a study from Internet Retailer . Clearly demonstrating that  product pages with video have higher conversion rates than product pages without video . Once you’ve put video on your site, don’t underestimate the importance of measuring performance in terms of view-through rate (VTR), which VTR is the number of videos watched divided by the number of impressions (times a page loaded with a video). Optimize for VTR and you’ll increase your conversion rates. Monitoring metrics: If you monitor the VTR metrics, it will help determine the effectiveness of your video placement. These metrics will also signal the effectiveness of your calls to action, as well as other elements that ideally will keep viewers watching. Pump up it up! According to a recent study conducted by the Search Engine Marketing Professional Organization, 42 percent of marketers said bringing traffic to their sites is the main goal of employing an online marketing plan. Search engines are designed to provide the most relevant content among a seemingly endless stream of interconnected pages on the Web. By adding a video element to an e-commerce site you will improve SEO performance for the keywords associated with the video, as well as content around the video. In order to monitor the video’s success, observe traffic from search engines such as Google and Bing after adding a video and compare to the page’s performance before the video. Conclusion According to Cisco, online video will increase from 30 percent of all Internet traffic to  90 percent of Internet traffic by 2013 . Of course, a lot of that traffic will be attributed to product page videos. It’s been proven that video drives conversions, traffic and sales while reducing returns- so what are you waiting for? Tim Gray is content strategist with Blue Fountain Media . He has wide ranging background in the online marketing space and writes about his experiences with SEO, Social Media, and all aspects of Web design for the company’s blog, The ROI Factor . Read more about Tim here .

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Indian Angel Network has announced an angel Investment of Rs. 3.25 crore in Peel-Works, a cloud enabled Sales Force Transformation and BPO Company based out of Mumbai. Set up by a team of management graduates with extensive experience in the FMCG sector in the Human Resources and Sales Management, Peel-Works offers customized as well as productized solutions for very large to medium size companies in FMCG, telecom and insurance sector that conduct their business using indirect sales force. The investment will be utilized in expanding product offering, creating technology differentiators and human capital. Productized sales force consulting and transformation solution is planned to be hosted on the cloud and will be charged on pay per use basis. Mr Sadeesh Raghavan, an IAN member and a former top management professional at Accenture, who will be joining the Peel-Works board, commenting on why Indian Angel Network found Peel-Works worthy of investment said, “In Sachin and his team we found exceptional entrepreneurs with a passion and high energy to create a company focused on building the clients’ sales force to produce measurable results for its customers. Peel-Works has a well thought through scalable strategy and with a high execution focus.” On IAN’s angel investment round from IAN, Sachin Chhabra, Founder & CEO, Peel-Works said, “We are very excited to have IAN join hands with us to build Peel-Works. In our pre investment discussions, we have already received very high quality strategic inputs and going forward, we see Peel-Works building a hockey stick growth curve with IAN’s thought leadership and Networks.” ”It is a privilege to work with IAN members whose real-life industry experience as our mentors will put us on a growth path. The IAN investments will help us accelerate growth, expand our technology and build it out,” Sachin added. The IAN investors in Peel-Works include active angel investors Harish Mehta, Srikant Sastri, Saurabh Srivastava, amongst many others. Srikant Sastri, an active investor in early stage companies and Cuntry Chairperson for Vivaki India., who led the investment from IAN and will be joining the Board of Peel-works said, “We are confident that Peel-Works will set new standards in Sales Force transformation by using analytics, especially for the indirect sales team.” Peel-Works’ technology solution organizes information, computes performance based ratings and incentives and uses analytics to do predictive modeling and generates recommendations around promotability, skill and competency.

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Global accounting and consultancy major Ernst and Young has launched a scheme, Accelerate through which young business leaders and social entrepreneurs in the UK can avail free business workshops. Accelerate is part of the UK Government’s ‘Business in You’ campaign to encourage entrepreneurship. Accelerate will initially run as a series of 14 workshops over five months, which will be led by Ernst & Young’s people. The workshops will be aimed at those with different levels of business experience, from startups to established enterprises. Workshops will provide advice on issues such as planning and forecasting, to scaling up a business, sales effectiveness and taxation. Over 300 places will be available on the scheme, with participants identified through a number of not-for-profit organisations that Ernst & Young already works with, including The Prince’s Trust, UnLtd, Bright Ideas Trust, Social Business Trust, Teach First and the top 10 winners of Striding Out’s 2011 Future 100 awards. Iain Wilkie, partner at Ernst & Young, said that a recent survey by Ernst & Young of over 1000 entrepreneurs had shown that 48% of young business leaders would benefit from tailored support. He added: “With the UK economy in a tough place, it has never been more important to encourage entrepreneurship in the UK.

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At last week’s 9th Founder Showcase, the best investors of 2011 were announced at TheFunded.com’s Entrepreneur Investor Awards. The winners with description from the Funded: Ben Horowitz, General Partner, Andreessen Horowitz was awarded the Most Disruptive Investor Award. Andreessen Horowitz modeled their fund off of the modern talent agencies to provide a big network of value to their portfolio companies, reinventing the VC firm. Yuri Milner Yuri Milner, Founder and CEO of Mail.ru Group was judged the Top Rated in Asia ( Russia under Asia category – Looks like they had included Russia under Asia Pacific and not Europe.) Mail.ru is known for creating the “DST round,” where companies secure hundreds of millions at multi-billion dollar valuations, changing the entire late-stage market. Dave McClure, Founding Partner at 500 Startups was awarded the Best New Fund Manager Award. 500 Startups has done over 250 investments in less than two years since launching, with deals being done all over the world. George Zachary, General Partner, Charles River Ventures was judged top rated in the Americas and Philippe Herbert, Partner, Banexi Venture Partners was judged top rated in Europe, Middle East and Africa.

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Today’s roundtable was co-hosted with the  Jacksonville Startup Weekend . For the uninitiated, Startup Weekends are 54-hour events where entrepreneurs come together to pitch ideas, form teams, and learn best practices. This past weekend, theJacksonville entrepreneurship community hosted their own version of this exciting program. 150 people came together, and 17 businesses were formed. An additional 50 were on the wait-list, an evidence of the energy and enthusiasm that is bubbling inFlorida right now. MJ Charmani, founder of iStart Jax, a business accelerator, and one of the key organizers of the event introduced today’s session with additional reports on last weekend’s event. Armex Zero Suit First, Eric Keeler with  Armex Industries, Inc.  pitched the Armex Zero Suit, a new kind of durable, special-purpose suit with significantly higher heat and cold resistance targeted towards racecar drivers, firefighters, and military personnel. Eric has done some technology scouting, and believes he can deliver on the specs of the product. The problem, however, is that he is assuming that an investor would fund the product development. Investors rarely fund concepts. Even seed investors generally fund businesses that are already rolling. So, Eric will need to create a method with which to get to paying customers before any investor would invest. In addition, there is significant work to do on market sizing and go-to-market strategy. Direct selling simply is not the right solution for bringing this product to market. The price-point is too low for that to be sustainable. pay2pitch.com Next Perry Kaye presented  pay2pitch.com , a network where entrepreneurs will come and pitch investors and mentors and pay, say, $1,000 for a twenty-minute interaction. The money, however, will be donated to the investor or mentor’s favorite charity. Perry rightly points out that a miniscule percentage of entrepreneurs get funded. We agree on the observation, and many of you have already seen our  The Other 99% video . However, Perry’s observation that entrepreneurs don’t get funded because they can’t get meetings is not entirely accurate. Most entrepreneurs don’t get funded because they are simply not fundable. For a variety of different reasons that have to do with the fundamentals of their businesses, entrepreneurs, even if they CAN get meetings, don’t get funded. So paying $1,000 to get a 20-minute meeting, in my opinion, is a total wastage of money. Of course, if the assumption is that this is for charity, that is different. The second problem with the assumption here is that mentoring networks typically do not scale. You can see  my video on the subject  to get more color on why. Bottomline, we get this question very often:  Can 1M/1M help me get funded?  So yes, tons of entrepreneurs are looking for funding, whether or not they should. Most of them are not fundable. So getting them to pay $1,000 for a 20-minute meeting that will most likely result in a rejection seems deceptive to me. Ziffor Then Tim LeMaster pitched  Ziffor , a service for table restaurants that would like to offer promotions for non-peak times. This is a compelling idea, because many restaurants that have experimented with Groupon-like services have often been overwhelmed with unprofitable customers showing up during peak hours. Tim’s idea offers a good solution to this problem. However, there are some serious operational complexities involved to make a solution like this work at scale. Getting access to restaurant booking data won’t be easy. Also, selling to restaurants is expensive, as we have seen in the massive operational expenditure and lack of profitability in the Groupon model. I reviewed Tim’s financial assumptions, and advised him to redo them with the assumption that the team would have to bootstrap the business locally, get enough validation, etc., before any investor would even consider investing. SustanAbin Next Rushabh Shah pitched SustainAbin, a concept that anchors on the assumption that 83 million people are searching for how to practice a green lifestyle. Rushabh wants to create a portal that harnesses this traffic, and give them meaningful content, based on which he would be able to generate high value leads for local businesses in the sustainability area such as solar, organic farming, etc. Rushabh needs to do a lot of studying of how lead-arbitrage businesses work. To make a case of the business he proposes, he would have to, somehow, channel the search traffic from Google to his site. This is the domain of PPC and SEO, and the market is very competitive, buying extremely expensive. On the business model side, also, some of the assumptions of monetizing with advertising are misplaced. I keep repeating this: there is  way too much unmonetized ad inventory  out there, driving CPMs down. Dramatically. Rushabh’s analysis of the business needs to be significantly more thorough and comprehensive to even assess viability. Bthere Vincent Laganella then pitched  Bthere , an excellent concept of analyzing 911 data feeds to extract leads for glass repair, door and window repair, and other crime-related contexts that immediately trigger needs in consumers. For example, a consumer has just had a burglar break in to the house through a glass window. The 911 call would generate a lead for a local glass repair shop instantly. And small businesses would be more than happy to pay good money for such immediately actionable leads. Very strong idea, and excellent analysis of the business fundamentals. Overall, today’s roundtable was a window intoJacksonville’s efforts at drumming up additional entrepreneurship for regional economic development. The Startup Weekend programs around the world are doing this in different cities, and the organization is supported by the Kauffman Foundation. We look forward to supporting more such efforts through the 1M/1M initiative. If you want a deeper relationship with me, you are very welcome to  join the 1M/1M premium program . If you have any questions about the program, please, first study the website, especially  What to expect from the 1M/1M premium program  and the  FAQs . If you have additional questions, please email me, and I would be very happy to respond. Please note that I work exclusively with 1M/1M entrepreneurs. I also invite you to join the  1M/1M mailing list  for the ease and convenience of getting updates. This way we can stay in touch, and it will help you to decide if 1M/1M is a program for you. About Sramana Mitra Sramana Mitra is the founder of the  One Million by One Million  (1M/1M) initiative, an educational, business development and incubation program that aims to help one million entrepreneurs globally to reach $1 million in revenue and beyond. She is a Silicon Valley entrepreneur and strategy consultant. She writes the blog  Sramana Mitra On Strategy  and is author of the  Entrepreneur Journeys  book series and  Vision India 2020 . From 2008 to 2010, Mitra was a columnist for Forbes. As an entrepreneur CEO, she ran three companies: DAIS, Intarka, and Uuma. She has a master’s degree in electrical engineering and computer science from the Massachusetts Institute of Technology.

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Many would cringe at the sight of the current breed of Indian Hip Hop videos. The genre in itself has not matured enough to make a convincing appeal. In this relatively unexplored space, Gurgaon based Talent Roof manages to blow in a new wave of excitement. We did our own bit of rapping with founder Abhishek Chabbra, to get in sync with Talent Roof. An urban lifestyle firm sounds very chic, so what do they provide? “Talent Roof Records is an independent record label. Our services include a record label (360 deal), audio/video production and brand integration” says Abhishek as he goes on to elaborate that ”Urban lifestyle represents a positive change in both – tangible and experiential things. So we expect it to be contemporary, vibrant, aspirational, inspirational, aesthetically packaged and at par with global standards for our audience and partners.” There is a segment of audience in India who prefer independent music. However, the quality of the current offering leaves much to be desired, not in terms of talent but in terms of overall production and packaging. Talent Roof promises to bridge this gap. The Genesis The whole idea seems cross-cultural and the seed to the idea can be traced back to Abhishek’s journey. Having a keen ear for music since childhood, he always was interested in music. After finishing engineering, working for a couple of years and then flying off to the US for an MBA, Abhishek had the music loving entrepreneurial bug lying dormant in him. Getting inspired by artists like P. Diddy and Pharrell Williams and a new love for the Hip Hop culture, he found his calling. Many of these Hip Hop artists had their own urban lifestyle empires and a research on the Indian market revealed a need and space for someone to do the same in India. After coming back to India, Abhishek worked as a consultant to launch Neha Bhasin’s solo debut album Tabaah. That experience proved to be an immense learning experience and gave insights into the music industry. This experience became a spark to start Talent Roof. Talent Roof has a small but versatile team with presence in the international market as well. The team has many projects in the pipeline like premium content web channel, music festival, basketball partnership and motivational chat show. Success stories Having started in September 2010, Desi Playaaz (of the India’s Got Talent Fame) is their sole signing till date and it has been a success. So, how did that come by? “We tasted our first success by finishing our first music video ‘Chal Jhoothee’. We were new but still pulled off an international class video. Then there was launch of Desi Playaaz album Punjabi Funk in the very first year of our operation. It is an integrated launch covering TV, radio, print and internet. Our brand is now available at music stores all across India. Also, the premiere of ‘Chal Jhoothee’ video on Zee Network’s four channels is something we cherish.” A special mention has to be made for bringing in the renowned engineer Chris Athens on board as a music advisor. Chris works with international artists like Jay Z, P. Diddy, Chris Brown, Sean Paul and YashRaj Films closer to home. The Money Funda During research, the team realized that it would be hard to survive just on revenues from the music label. So as a lifestyle firm they have created a mix of revenue pipelines. Apart from the current music label revenues (selling artist shows and music), Talent Roof gets a cash flow from brand integration initiatives. “Brand integration is one of our services where we integrate brand attributes with Talent Roof experience.” They recently worked on a campaign for a TV channel called 9X Tashan. A keen eye for talent For Talent Roof to thrive, its selection of talent is of utmost importance. “A talent that we choose will have to be unique, have its own identity and most importantly represent urban lifestyle. Our talent scout team and I always keep eyes open for fresh talent. You never know when you come across one. For instance, I signed Desi Playaaz while I was flipping channels and came across them on India’s Got Talent. It just took me ten seconds to realize that they have it in them”, says Abhishek. Future Plans For next few months, the focus would be on Desi Playaaz and the team would be doing an India tour with them. “In next two years we would like to build our talent portfolio mainly on our music label. We also would like to sign a basketball player. We would be very selective in signing new talent but would back our talent as much as possible. We intend to cover essential segments of lifestyle (i.e. Entertainment, music, and internet, sports, fashion, motivation, food, technology and health) over a period of next 5-7 years”, informs Abhishek. It is still early days for this ambitious firm in unchartered waters. We wish them all the best and you can check out the Chal Jhoothee video along with their website to know more. – Jubin Mehta

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I’m always amazed that interns at my company can do so much with the web. I’m even more amazed at the limitations social media has put on young aspiring entrepreneurs and how it hinders the necessary fundamentals to start a business. If you want to open a B2C ( Business to Consumer ) company, than yes, social media helps. In B2C,… Read the rest of this entry »

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A very common misconception exists in today’s world – especially among the ‘buyers’ of software. They are guided by the notion that once they pay, they become the ‘owner’ of any software they pay for. Consequently, that gives them the right to circulate it, modify it and do whatever they like with it, unmindful of the rights of the maker. However, as we descend the depths of law, and if the ‘User’ takes the trouble of reading the ‘End User License Agreement’ or EULA, something we seldom do, it is evident that the developers are only licensing a copy to us. A license is essentially a ‘permission’ from the software developer to use the software in a specified manner for a particular period of time for the payment of a specified fee. The software license agreement is a very powerful instrument, as it governs all the parameters of the deal between the Licensor, who is the developer, and the licensee, who is the end user. While many of us consider the task of reading the End User License Agreement an onerous one, preferring to directly press the ‘Accept’ button instead, it does not mean that its drafting should receive only cursory importance. A good EULA should begin with special note, stating that the very clicking of the ‘Accept’ button shall amount to an acceptance. This is in line with the provisions of the Indian Contract Act, 1872 which does not require the contract to be written and signed upon. Acceptance can be express or implied, oral or written, or by conduct. Thus, once the ‘Accept’ button is clicked, the very act of using the software signifies acceptance on part of the licensee (or user). The EULA must be drafted in such a manner so as to protect the interests of the Licensor (or Software Developer) in the maximum possible manner. To draft an effective EULA, the following points should be clearly set out in the Agreement: Product Specifications Type of License – In case of multiple versions, specific version-wise licenses must be given Duration of License – the exact time of commencement and termination Grounds of termination – on what grounds can the Licensor terminate the license Specifications of the Limited Warranty to be provided by the Licensor Legal Jurisdiction Let us now go over these points in brief: While drafting the Product Specifications, it is extremely important to specify the nature of the product, its trademarks, its features (if appropriate) and the nature of functions it gives to the user. Many software come in different versions, with the most usual form of difference being the type of user – individual home users and Enterprise Users. License Agreements for Enterprises are more complicated than those for home users. This is because an enterprise software will be used by a number of employees. Since individual agreements cannot be entered into with every employee of the enterprise, the best way forward would be to make the employer, which in this case is the Enterprise, the licensee. The Agreement will be so drafted so as to hold the Enterprise vicariously liable for the acts of its employees using the software. We will cover Enterprise License Agreements in greater detail in my next article for YourStory. The duration of license is extremely important. Many programs such as the Anti-virus we find on our Windows PCs have an annual license. When preparing the EULA, the start time of the License must be dated in a fool-proof manner. This is because many users may be able to bypass this by altering the time and date settings on their computers or formatting their disks, the best way forward would be to require the user to compulsorily register his software copy online on your corporate website. This registration should only be possible once the software is installed. In case the License is for a limited period of time, the start period can be from the exact time and date of registration of the user copy. The beauty of contract law is that it confers freedom to even choose the law that governs your agreement – a benefit we as citizens rarely get. Indeed, an Indian software company can maximize its advantage and convenience by expressly stating that both parties to the EULA agree to be bound by the laws and regulations of the Union of India. The appropriate courts which may be approached in the event of a dispute should be that civil court under whose jurisdiction the registered office of the Indian IT company falls. While many of us balk at the idea of going to court to enforce one’s legal rights, given the enormous delays faced by ordinary litigants in the country, a powerful solution to this problem is emerging in the form of ‘Alternative Dispute Resolution’. Commonly known as ‘Arbitration’ it is governed by the provisions of the Arbitration and Conciliation Act, 1996. In arbitration, both parties can agree to appoint a private person, preferably a qualified lawyer, as an arbitrator. This arbitrator functions like a private judge – an exclusive courtroom in which hearings and appearances can be fixed in accordance with the convenience of the parties. In case a dispute arises, the matter is referred to this arbitrator, who gives a speedy judgment after a few hearings. Once this judgment, known as ‘Arbitral Award’, is delivered, then it cannot reheard in the Civil Court. The party in whose favour the arbitral award goes can apply for its enforcement as a decree under the Code of Civil Procedure, 1908. We will discuss more about Arbitration in a future article. Finally, while we will try to get the maximum advantage for the software developer in terms of clauses, it is also important to understand the system in which today’s softwares operate. With the emergence of cloud computing, the era of installation on Standalone PCs is gradually being supplemented by the storage of data and programs on cloud servers. This way, a program can be accessed and run from anywhere. Since the software is the front end, there are many back-end components which way not be in favour of the Developer or Licensor. Such components may be the Cluster Server, which is usually handled by third parties, the quality of the network connection – which is the responsibility of the ISP, protection against viruses, which is the domain of the antivirus etc. Any shortcoming on their part could cause the licensee to lay blame on the licensor, alleging that the software has not performed as per the licensor’s representations. Therefore it is extremely importance to include a clause which details: The various Third-Party components required by the Software to Function. A Statement by which the Licensor expressly excludes himself from bearing responsibility for the proper functioning of those Third-Party components. In this article we covered the basics and the essential elements of an End User License Agreement. In my next article we will go deeper into the details of Enterprise-License Agreements, which are more important than EULAs primarily because Enterprise Licenses from the major chunk of the revenue stream for IT companies. Please feel free to contact me for further clarification at adityasingh 1000@ gmail . com . – Aditya Singh

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