Paypal India Outage – No Payments to or from India

by Paul Joseph on February 5, 2010 · 1 comment

Paypal is facing severe outage and all payments to/from India are being reversed. This is an email I received from one of the payment service We were just alerted that PayPal India is experiencing some challenges and stopped allowing payments to be sent to or from India. Funds requested through PayPal India are being reversed to their senders, and users have no access to them. PayPal has yet to share with us an estimated time for resolution. And here is what Paypal has to say Your payment of xxx has been sent back to the sender of the payment. We reversed this payment because we have stopped allowing personal payments to be sent to or from India. If this was a payment for a purchase of goods or services, and not a personal payment, then you may contact the buyer and have him or her resend the payment as follows: (a) click the Send Money tab, (b) select “Goods,” and (c) provide a shipping address. If this payment was a personal payment such as a gift, then we have requested that the sender find another payment method until we restore personal payments to and from India. We are trying to resolve this issue as quickly as possible and we’re sorry for any inconvenience. Seems this is not applicable for commercial payments.

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{ 1 comment… read it below or add one }

1 maheh February 7, 2010 at 11:35 pm

Hi all,

The issue is not yet resolved as on Feb 7th night…

Here is the recorded file of a conversation with a Paypal customer care employee on February 7th, 2010..

The issue will be resolved only by Tuesday/Thursday and they are not providing exact reason for the issue…Download and hear it…6MB mp3 file

http://filekeeper.org/download/shared/paypalcall.mp3

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