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TazzaGO is Now LocalBeat; The Why’s and The What’s

by Paul Joseph February 23, 2012 Featured

Based out of Bangalore, TazzaGO is a location based service for India, founded in 2009.  This GPS enabled app enables users to know what’s going on around them in terms of news, deals and discounts, events and yellow pages. One of the most appreciated apps of the times, TazzaGO has successfully remained among the top 10 apps for India as rated by AppBrain throughout 2011. Following its success on Android, TazzaGO has now rebranded as LocalBeat and has announced its entry on the iOS platform. We got in touch with founder Arjun Ram to know about the rebranding. “The relaunch is a result of learning from our users on the Android platform where we have received over 250 ratings. India is expected to have 450 million smart phones in the next 4 years and we provide a first class service which makes a difference to their lives”, says Arjun Ram on his blog but what are these takeaways that led to the rebranding? “One of the key pieces of learning was the gap between how the users perceived our app and we had put out. Closing that gap required iterations. We engaged with them actively on twitter and the active users were part of the a user group where the pre-release build would be released (to that small group) before we released it to everyone. This gave us an opportunity to get feedback and learn from our users. For instance users have told us that they would like city level topics news such as city crime news which we are actively working on implementing”, adds Arjun. The Kaapi Crawler LocalBeat has an interesting name for their algorithm- Kaapi, the crawler. This coffee invigorated crawler is pretty intelligent. It can make out the difference between the 15 different Jaipurs in India! “Location disambiguation isn’t as simple as text search which is what Google news does. We use sophisticated natural language processing and machine learning to identify location. India is a complicated country, names of people often have names of places as their middle or last names; not to mention the location complexity. There are 15 Jaipurs or 110 Rampurs that we know off, not including village names. Our crawler automagically figures this out”, explains Arjun. OutReach and The Road Ahead Being a Location based engagement platform, LocalBeat easily extends itself to Location based marketing which is a very lucrative revenue steam. “Our conversion rates on deals are much higher than the normal conversion rates. We will continue to focus on partnerships to extend this platform to our users”, says Arjun. The service is available in 40 cities currently and will soon expand to top 100 cities. The app is expected to reach over a 100 thousand downloads in the coming months. LocalBeat can be downloaded for Android  and iOS . – Jubin Mehta

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How to convert your Facebook Page to Referral Channel

by Paul Joseph February 18, 2012 Featured

Facebook page has always been a good way for companies to engage their customer and build a community around their product. Lot of companies put teaser content on their Facebook page to entice first time visitors to like the same. Also, Facebook ‘Likes’ have become a prominent engagement cum reach index for the websites. Ashish, who runs stalkninja.com, had a thought on similar lines. He bumped in to this article on The Next Web, where the author compared the Facebook likes of two very popular websites to ascertain their popularity and decided to put his idea to shape. Even for a techie, Facebook apps and pages are pretty much a nightmare. The problem at hand was determining how to show select live data from the website on the company Facebook page. Below are the steps Ashish followed to implement it. 1. An Iframe Facebook app needs to be created and added into the Facebook page as a tab. This tutorial is the most comprehensive & relevant tutorial to get started. 2. Facebook Iframe app is like a regular app whose source code needs to be on a server outside Facebook. In Facebook app configuration, the path to the server needs to be defined. Off late Facebook has mandated that the server should have SSL support. Heroku is a feasible option as you can put your scripts on Heroku for free and the server has SSL support. Right now, they show latest 5 projects, top 5 Ninjas with their Facebook profile links and a link to post project on their page. To add to the teaser data, Ashish decided to include a referral cum discount feature on the page. One of the intentions was to reward the Facebook likes, while the other and more prominent was to increase virality. This is how the model works: 1. Any visitor can like the Facebook page & log into the app to get his 4 letter promotion code. He can post the code to his wall or send to select friends via Facebook message. The promotion code if used by any of his/her friend for posting or picking a project, would get the visitor 5% project money as referral. 2. If a project poster uses a code from a friend, he would get 5% discount on project budget. Within a week of putting the Facebook page, their like count has increased from 350 to 450. Also around 100 guys have got their code and 5 have used them successfully in 2 weeks of time to post a project. You can visit the Facebook app here . For YourStory readers, Stalk Ninja has offered a special promotion code ‘YRSY’ which would get you 10% discount on project posting on stalkninja.com.

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Technology Driven Education Space Booms in India: A perspective on Investment

by Paul Joseph February 17, 2012 Featured

Education seems to be the buzz word among startup entrepreneurs these days. With almost 50 percent of the Indian population below 25 years, the education industry is poised as one of the fastest growing sectors, and it’s no surprise that investors are drooling over it.  In Lenovo’s  DO network  challenge, five out of the ten finalists had their ideas engineered around the education sector. From mobile classrooms, to online tutors, today there are hundreds of such startups passionate about transforming the education system in our country. “Opportunities are endless in the education ecosystem, both from an enterprise and digital consumer perspective. It is a highly fragmented sector and startups need to choose their segments carefully,” said Soumitra Sharma, part of the Investments Team at IDG Ventures India  that has invested in iProf, a venture that utilizes tablets and outreach learning centers to impart high quality distance learning and test prep training (GRE, GMAT etc.) to Tier II and III towns in India. Soumitra believes immediate opportunities lie with technology driven products, be it in the K-12 segment or in higher education. “Urban schools are steadily adopting new techniques- from smart classrooms to online contents- wherever there is scope for technology to improvise, there will be more opportunities to scale-up,” said Soumitra. Recent changes in examination guidelines by CBSE have also given a new dimension to the examination evaluation system. Not just for schools, even colleges are now rapidly shifting towards automated examination procedures.   “The number of competitive exam aspirants (IIT, Medical, CAT etc.) is going to increase every year. They will not only want good content but also look for easily accessible content, be it through their smartphones or tablets. Also, many higher education institutions are increasingly shifting towards automated technology driven workflows and processes that will allow technology based-startups to innovate and improvise,” Soumitra added. Many working professionals are also opting for e-learning and distance learning programmes. Kapil Kaushik, co-founder of Sparsha Learning Technology that recently got funded by Blume Ventures and Tempus Capital got said building good partnerships was what helped them to stay one step ahead of their competitors. In developed countries, education is considered as an investment driven by its quality, whereas for India and other developing nations, the challenge stems down to striking a balance between quality and its affordability.  For investors however, it’s a win-win situation backed by a steadily rising demand. Over 40 Indian education companies have successfully managed to raise funds in the last two years and new startups are getting registered every day. “Education is a long scale cycle and you need to be patient. It is relatively easier to sell the services, but scaling up is the difficult job and that is what investors are looking at,” Kapil added. With improving income and greater impetus on primary education, investors are also looking at the rural K-12 market. But, to take advantage of this market, cost of content needs to come down sharply. Innovation is the key According to a latest survey conducted by ASSOCHAM, Private Equity and venture capitalists firms are likely to invest Rs 4,500 crore in the education sector over the next three years . Out of the 1,000 PE and VC firms which participated in the survey, about 55 per cent said that the Indian education sector has huge potential to grow and they are planning huge investments in the area. However, too many entrants also make the sector highly competitive and difficult for startups to make their mark. “You need to innovate either on your business model or on your product, to differentiate your company from competition.  It is also very important to have a perspective on the size of the market you are catering to, in order to understand how quickly you can scale up,” Soumitra added. In August last year,  YourNextLeap.com, a web-based engine  that acts as a virtual career counselor for students, raised Series A investment from Nirvana Venture Advisors and are now busy scaling up their web-infrastructure and expanding their team. Mohit Gundecha, co-founder and CEO of YourNextLeap.com said before approaching an investor it is really important to have a clear picture of the market size. “It is useful to show early signs of monetization as Indians are willing to pay for education and career advice,” Mohit said. For investors, innovation is the key. Education startups that can accommodate affordable technology into their products and services and make them more accessible to users are where investors are placing their bets on. -Krishnakali Sengupta

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Writing on The Wall: Paypal Now Allows Shopping by Scanning Pictures Off The Wall!

by Paul Joseph February 13, 2012 Featured

Is this the future? You like a product in an advert on the wall; you pull out your smartphone, scan the QR code, make a payment and swish! As a trial, Paypal is allowing commuters in 15 metro stations in Singapore to purchase using QR codes. The advert offers Valentine’s Day offers from 8 participating retailers. “Mobile commerce is hot and getting hotter every day, so much so that we’ve doubled our mobile predictions for 2012 to $7 billion”, said Elias Ghanem, Managing Director of Paypal on his blog . According to Nielsen Southeast Asia Digital Consumer Report, November 2011, Smartphone penetration in Singapore is as high as 70% which allows a pilot of such nature in Singapore. This might take the average Indian by surprise as in India when you mention a public wall, ‘Spit stains on the wall’ might come to mind before other things. But this is definitely something which would make one think about the not-so-distant future wherein the digital wallet would be a reality. Steps to make a purchase off the wall: Step 1: Scan Product QR code (You need to have a QR code reader app) Step 2: Pay with Paypal or Credit Card Step 3: Choose to either PickUp or Delivery   QR codes have seen an astounding increase of over 4500% of QR code scans between 2010 and 2011. This and other mobile technologies like the NFC (Near Field Communication) are the next big thing. What do you think of these in context of India? – Jubin Mehta

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Did Apple take a bite off 2tion?

by Paul Joseph February 9, 2012 Featured

This has happened to each one of us. A great brainwave strikes, we put it down on paper, spread the word around and then sleep on it. But then we never get up from the slumber until someone else turns that dream into reality. All one can do now is sulk or maybe take solace in the fact that the idea had substance after all. 2tion.com, now Edserv.in, once envisioned the idea of online tuitions. The idea wasn’t exactly ahead of its times but after some initial hoopla, the project demised due to various reasons. But now, Edserv founder SujaiPillai, brings to our notice the similarity of 2tion to iBooks Author from Apple. Apple launched this e-book authoring software on the 19 th of January, 2012. 2tion’s plan (November 2008) 2tion proposed an online tuition and Ebook management system wherein tutors can publish the ebook and students can directly purchase it. “In this way, students can even have a direct interaction with the author of the book. It would also introduce a very high efficiency in the education system with reduced costs”, says Sujai. iBooks Author (January 2012) Apple describes the software as a tool for educators and smaller publishers to create their own books. Apple launched this at an educational event and hopes to turn authors into educators.  The proprietary software is available only for Mac OS X and is available free at Mac App Store. Corroboration for 2tion’s Idea Many of the ideas remain figments of imagination but with 2tion, the idea took flight but just couldn’t maintain the momentum. The project was submitted to LIBA-TiE Business competition in 2008. The project won many accolades and was mentioned in a report by the Hindu as well. Davison, an America based company which incubates ideas also gave positive feedback to 2tion and was willing to take the project forward but financial problems didn’t allow this partnership to manifest. The Learning I’ve always believed that an idea takes birth at multiple places at any given instant but enters into the world from a place (or two). The strongest ‘will’ usually gives life to the idea. So, if one sticks at it and runs that extra mile, it might make all the difference. All said and done, it requires a lot of guts to keep trudging ahead but eventually it pays off. 2tion did continue working for education and is now present in the market as Edserv . As an effort from our side, we’re supporting Education startups through our campaign,  Edustars , which we hope will recognize many such ideas and bring them to the fore.

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Intel launches $100 million investment fund for app developers

by Paul Joseph February 8, 2012 Featured

Intel has opened its window to app-developers from around the world with a $100-million funding program that will help developers create new businesses and turn their ideas to reality.   The Intel Capital AppUp(SM) Developer Fund is a $100-million-dollar venture capital investment in companies producing infrastructure, middleware, innovative applications, and digital content for connected devices. The funding will be invested globally over two to three years in early and mid-to-late stage equity deals. The program is designed to provide developers with everything they need from software development support, application validation and a worldwide distribution channel to create applications and then sell them to millions of users using Intel’s Atom processor-based devices. While, the investments will cover multiple technologies and devices, it will focus mostly on cross-platform technologies, such as HTML5, as well as experiences designed specifically for Ultrabook. To submit an application for business evaluation click on the following link https://www.intelportfolio.com/portco/fund/proposal.aspx

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Are the Indian Tech Startups Building Platforms or just Products?

by Paul Joseph February 6, 2012 Featured

Let me start by asking this question – what differentiates a platform from a product? A product is typically targeted at consumers and the only metric to measure the success of a product is the number of consumers using the product or the market share. But what is a platform? A platform is a product that goes beyond the consumers and builds a thriving ecosystem around it. Majority of this ecosystem consists of developers and other product companies that embrace and extend the original product. Facebook is undoubtedly a platform. That is because there is a very healthy ecosystem around Facebook that literally brought everything from the digital storefronts to the commercial e-learning services into Facebook platform. The other example is Amazon.com, which is one of the early companies that realized the advantage of building a platform and not just an online ecommerce store. That enabled Amazon to quickly become the only digital outlet for traditional brick and mortar retail companies. In the recent past many companies successfully transitioned from a product company to a platform company. Apple and Google are the examples of the new generation platform companies. Of course, Microsoft made sure that everything that they built is a platform by encouraging its partners to complement the functionality. Do you know that the most popular consumer product of Microsoft, Microsoft Office is a strong platform? There are tens of thousands of companies whose products and business models revolve around the Microsoft Office platform. Technically what turns a product into the platform is the Application Programming Interface or API. An API is a hook for developers to tap into the power of a product. This opens up many avenues for the developers to extend the scenarios that go beyond the original intent of the product. An API lets developers automate the functionality without going through the user interface. For example, if you are an ecommerce website, you can integrate your product tracking page with the Blue Dart API to provide a unified and seamless experience to your customers to track the status of their order. Interestingly, once a product starts exposing the basic API, the consumers of the API will drive the innovation and will influence the evolution by shaping the roadmap. Over a period of time, the API becomes mature and starts powering other successful products and services thus transforming the original product to a complete platform.   When it comes to Indian startups, it is hard to find APIs even among the popular ones. For example, redBus.in can open a simple REST endpoint to find all the bus operators available in a specific route. Flipkart.com can expose their catalog as a search-able API. WhatsonIndia.com can provide an API for the TV listings. JustDial.com is a great candidate for the local listings API. These products / services might be technically designed to expose the APIs, but the fact is that they are not discoverable by developers. Exposing a part of the product/service through APIs will only help in driving the adoption and growing the ecosystem. More developers means more consumers and more consumers will bring the social aspect to the platform. In the long term, the API will become the force multiplier of the platform. I did find a couple of Indian tech companies exposing the API. One is Zomato.com and the other is KooKoo.in. The later had to expose APIs because it is their core offering but I was glad to see Zomato.com dedicate a section to developers . I may be missing other companies offering the APIs. If you have an API for your online product / service, please do let us know. We will be happy to cover or provide a sample use case to our audience.   Do remember that the browser is not the only channel for your customers. With the Android and iOS penetration, many customers prefer to have an App in their mobiles or tablets to access the product. Going forward, it will be Smart TVs that will become a frontend inviting the couch surfers to use your product. I was pleasantly surprised to see the Zomato App on my 55” Samsung Smart TV! I want to share one final thought. Many product architects and developers may think that an API layer can be added later after going live with the product. But remember that the API design is very crucial to the product strategy and it has to be baked into the core design right from day one. It is extremely hard and expensive to add an API layer after on-boarding hundreds of customers. Let’s hope to see more platform companies emerging from India in the future! Janakiram MSV , Chief Editor, CloudStory.in This post was originally posted on CloudStory.in

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Salesforce.com Revolutionizes Customer Service for a Social and Mobile World with Desk.com

by Paul Joseph February 2, 2012 Featured

We are living in a social and mobile world and for any company to be able to seamlessly provide customer service to its clients; the process needs to be aligned to this reality. Salesforce.com, an enterprise cloud computing company, released Desk.com on the 31 st of January, 2012. The objective is to enable companies to better serve their customers in the current environment. Desk.com offers a help desk that is social, mobile and simple to use and deploy. This makes delivering personal customer service that much more convenient. Alex Bard, Vice President and General Manager, Desk.com said, “We built Desk.com so that every company can deliver personal customer service in a social and mobile world. Desk.com is social at its core; its mobile app instantly lets any employee, anywhere, deliver awesome customer service; and it can be deployed quickly and easily.” Desk.com allows companies to interact with customers on the go. This reduces the response time for a customer query and consequently improves customer relation. “At Bonobos, we need to move quickly because if we don’t support the customer, there will not be a customer to support,” said John Rote, Director of Customer Experience at Bonobos. “We have a huge volume of inquiries and a small staff, so customer service is everyone’s job.  After deploying Desk.com in two days, we had a complete social help desk that everyone in our company can use” , added John. Keeping in mind that today’s customers spend a sizeable part of their online time on social networks, Desk.com allows companies to integrate their Facebook and Twitter profiles with the help desk. The process is simple and fast. Using Desk.com on a mobile device is also quite easy. It is built with HTML5. Desk.com Mobile can be used on most smartphones, including iPhone and Android devices. The entire macro library can be accessed and various other crucial functions can also be performed. The signing up process, for a social help desk on Desk.com, is quite easy. Training an employee to use the help desk will not take too long and the intuitive interface is as easy to use as Facebook or Gmail. Reporting is also a piece of cake. Read more about Desk.com .

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TomTom Launches an Expanded Map Making Facility in Pune

by Paul Joseph February 1, 2012 Featured

TomTom, an in-car location and navigation products and services suppliers, has decided to up the ante in the Indian market. They have opened an expanded map making facility at their new office in Pune. Their focus will be on delivering fresh and accurate navigation content and routing intelligence to the Indian market and maintain global standards. Over 5,000 cities and towns across India have been covered by TomTom maps. They use multiple data sources, which include crowd sourcing and community input tools as well. One of their popular products is Landmark Navigation, which allows a user to locate a particular destination by utilizing known landmarks in the area. So, any monument or park or even a chowk that can help the user find the place have been mapped. TomTom India’s Managing Director, Jocelyn Vigreux is delighted with the response TomTom products have received in India so far and says, “The opening of our new map making facility in Pune will enable us to further improve our map and popular features such as landmark navigation and emergency help”. The areas covered by TomTom maps provide details right up to street level details and are automotive-grade quality maps. The Pune office is equipped with a community tools development and engineering centre. This will allow them to build and integrate the most innovative tools in mapping technology. Encouraging community inputs will also help in ensuring that the data on the map is up-to-date at all times.

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Meet the 9 Finalist Startups of the IBM SmartCamp Global Competition for entrepreneurs

by Paul Joseph January 27, 2012 Featured

Technologies that enable skin cancer detection on a mobile device, help commuters avoid traffic, and deliver better shopping experiences will be on display next week at the IBM SmartCamp global finals competition for entrepreneurs. Each startup participating at the SmartCamp global finals has created software that is designed to analyze large volumes of data. The finalists are: BitCarrier: BitCarrier’s traffic management solutions analyze real-time traffic information, providing current travel times, estimations on congestion rates and accident alerts (winner, SmartCamp Barcelona). C-B4 Context Based 4Casting: CB4 has created a context-based system for identifying and analyzing hidden data patterns in large-scale data warehouses. The system is particularly suited to the retail trade and customer relations management (winner, SmartCamp Tel Aviv). ConnectM : ConnectM’s machine-to-machine technology uses advanced analytics to collect information from disparate systems to provide business intelligence. The solutions are developed specifically for the telecommunications, utilities and transportation industries (winner, SmartCamp Bangalore ). IDXP: IDXP’s consumer behavior solution installs sensors in stores and shopping carts to help retailers understand consumer behavior (winner, SmartCamp Rio de Janeiro). Localytics: Localytics’ real-time analytics service provides makers of mobile phone and tablet applications with a better understanding of peoples mobile application preferences and tendencies (winner, SmartCamp New York City). Palmap: Palmap’s mapping solution provides mobile users with instant information for indoor activities such as navigating airports and shopping malls (winner, SmartCamp Shanghai). Profitero: Profitero helps online retailers maximize profits via competitor analytics (winner, SmartCamp London). SecureWaters: SecureWaters’ patented technology continuously monitors, detects and identifies toxins in surface water. An early warning alarm system alerts clients to potential issues (winner, SmartCamp Austin). SkinScan: SkinScan’s mobile application enables users to scan the moles on their bodies to measure skin cancer threat levels. They also offer a cloud infrastructure for medical histories of patients and doctors (winner, SmartCamp Istanbul). Speakers at the IBM SmartCamp Global Finals will include California Lt. Gov. Gavin Newsom, leading venture capitalists and investment bankers including Bill Reichert, Promod Haque, Guy Kawasaki, and John China, IBM Watson Solutions General Manager Manoj Saxena, and Gerard Mooney, general manager of IBM Smarter Cities. People can vote for their favorite finalist to determine the People’s Vote Award winner for the IBM SmartCamp Global Finals. To view each of the finalist videos and to vote, visit: http://asmarterplanet.com/blog/2012/01/ibmscf_main.html .  

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